P.O Box 675
15163 U.S. Hwy 431 South
LaFayette, AL 36862
Local: (334) 864-9331
Toll Free: (800) 332-8732
Fax: (334) 864-0817
Call (877) 456-8732
1. If your power goes out, check your breakers inside and outside.
2. Check with your neighbors to see if their power is out
3. Give us a call
If you experience an outage outside of regular business hours, on weekends, or holidays, call our toll-free number (1-877-456-8732) to reach our outage reporting system. This automated outage reporting system has 48 phone lines and allows us to take more calls at one time–helping you avoid a busy signal. Because this reporting system uses Caller ID to identify you, please call the outage in from a phone number registered on your account; our dispatcher can then use this information to send crews to work on your outage.
Apply for New Service
In order to apply for new service, you may either complete the TREC Application for New Service document found in the Documents section and bring it by our office or call the office at (334) 864-9331.
If you would like to add online bill payment, please call us to set up your account.
Pay Your Bill
You can access your energy account online anytime, anywhere by clicking the button below. View your bill and pay online using your Visa, Mastercard, Discover, or E-check.
Pay In Person
Tallapoosa River Electric Cooperative (TREC) is an electric distribution cooperative serving parts of Clay, Randolph, Tallapoosa, Chambers, Lee, Russell, and Barbour Counties of East Central Alabama.
Established in 1939, TREC is headquartered at 15163 U.S. Hwy 431 S., LaFayette, Alabama.
We provide dependable, competitively priced electricity, free energy audits, free residential power quality audits, and free HVAC design to its members.
TREC is a not-for-profit, member-owned and democratically run rural electric distribution utility. Each year, member-owners have the right to vote for representatives to serve on the board of trustees; these trustees set policies to govern the operations of the cooperative.
As a first priority, TREC’s employees are committed to service excellence to our member-owners. It is referred to in our motto as: “providing reliable consumer service.” Our business values are reflected in our commitments to integrity, innovation, accountability, community service and fairness. We think you will find our service some of the best you have ever experienced.
Manager of Consumer Accounts
LaFayette District Supervisor
Manager of Engineering and Operations
Safety/Regulatory Compliance Coordinator
Mellow Valley Supervisor
Member Services Representative
Fort Mitchell Supervisor
Board of Directors
C.B. Parker Jr.
Jeff "Bodine" Dodgen
Phillip S. Bryant
C.B. Parker Jr.
Jeff "Bodine" Dodgen
Phillip S. Bryant
A $5.00 processing fee will be charged every new connection.
If a new service requires a temporary service initially and permanent service later, a $25.00 temporary service fee is assessed on this account. This $25.00 fee is paid at the time of inital connection and is not refundable. If service is connected for less than 12 months, a temporary service charge of $25.00 will be assessed against the account.
A consumer moving from one location to another location on TREC’s system will result in a $25.00 relocation fee. Exceptions are: If that consumer has built a “new” home on TREC, the $25.00 fee is waived.
A consumer having service cut off and then the same service cut back on will pay a $40.00 relocation fee to have service re-installed.
Bills are considered to be delinquent 15 days after the billing date. A $5.00 penalty is charged on delinquent bills.
Accounts sent to the field to be disconnected for nonpayment are subject to a $40.00 collection fee. If power is disconnected the account is subject to a $40.00 reconnect fee. An additional $75.00 overtime fee is applied to the account if reconnected after 5:00 pm. Meter Tampering Fee is $140.00 for the first time and $290.00 for the second time.
As a member, you have the right to request that your meter be tested if you feel that your meter is not accurate, the Cooperative will test your meter. If the meter is found to be within 2% accurate, fast or slow-the accuracy required by law, the member will pay a fee of $25.00 for having the meter tested. However, if the meter is not accurate within 2%, the Cooperative will adjust the member’s account for the three previous months according to the meter test results.
A $29.00 charge is applied to accounts on which a payment check is returned for insufficient funds. A notice will be mailed giving the consumer 5 days to redeem the check by cashier’s check, money order, or cash. Additional charges will be made if called for by collector.
Any member experiencing an unusually high bill or that is interested in energy conservation tips may request a free energy audit. A cooperative representative will come to your home or business and perform a walk through audit and obtain additional information through a questionnaire. This information will allow him to pin point areas as well as make recommendations concerning ways to reduce your electric bill. If you would like to schedule an energy audit, please call TREC member services department at (800) 332-8732 ext 731 or send an e-mail to Kevin Hand at firstname.lastname@example.org.
TREC can in no way guarantee a monthly savings by performing this service.
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